Refund policy
Returns
You can ask to return an item within 30 days of delivery. Returns need our approval first: email sales@tintcenter.com with your order number and the item you'd like to return. If the item can be returned, we'll send you a return authorization number and the address to ship it to. We can't accept returns sent without an authorization number.
To be returnable, film must be unused and in saleable condition, in its original packaging, and sent back with your order invoice. Film that has been installed, used, cut or otherwise altered can't be returned. Some items can't be cancelled or returned; if that applies, it will be noted when you order.
Restocking fee and shipping
- Approved returns have a 25% restocking fee, unless we choose to waive it.
- Shipping charges aren't refunded.
- You pay for return shipping. Please ship returns prepaid and insured; we're not responsible for returns lost or damaged on the way back to us.
- Refusing a delivery doesn't automatically qualify an order for a refund.
Refunds
We inspect every return when it arrives. Once it's approved, we refund the purchase price, less any restocking fee, to your original payment method.
Damaged or wrong items
If your order arrives damaged, or you received the wrong item, email us within 24 hours of delivery and keep all packaging. See our shipping policy for how damage claims work.
Out-of-stock items
If an item you ordered is out of stock, you can choose an immediate refund for that item.